Paypal dispute friends and family

PayPal is a popular payment processor for businesses and individuals—but things get messy when you mix the two. Note: The following applies to Personal PayPal accounts. If you have a PayPal Business accountfriends and family payments may not be available to you. Friends and Family payments are often used to pay back a friend, deliver money to family members abroad or send digital gift cards.

In order to send money using PayPal friends and family, both you and the recipient need to have a PayPal account you can set one up for free. Note: PayPal friends and family may not be available in some countries.

You can also send friends and family payments using the PayPal app or PayPal. Friends and Family payments can be made to anyone in the U. Currently the rate is 2. But you can always count on Michael Scott to get you out of a jam. Occasionally, sellers will request that you make a purchase using PayPal friends and family rather than the traditional Goods and services payment.

This can be a convincing argument as there is no fee required, meaning they may offer you a discounted rate. In fact, using PayPal friends and family for business purchases is explicitly against their User Agreement :. Business owners know this as well as should never ask you to pay in this way. Take it as a red flag and just pay the goods and services fee. Thus, the following information only applies to goods and services payments made from personal PayPal accounts.

Items and services payments are protected by PayPal Purchase Protection. If any of these things happen to you, PayPal guarantees to reimburse the full cost of the purchase plus any shipping costs just make sure you report the problem within 60 days of the transaction date. For Sellers, the protection guarantees are pretty similar. Particularly, PayPal covers against two types of buyer complaints:.

However, in order for Sellers to be protected by PayPal they need to have proof of delivery or shipment and be upfront with all the details. Learn more here. For business transactions, pretty much any business alternative is better than PayPal friends and family—Square, Stripe, even PayPal Business.We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center.

Thank you for your patience. New to the community? Please read our Community Rules and Guidelines. Has Paypal ever assisted anyone who was scammed by being asked for Friends and Family Payment for a goods transaction? Paypal is very aware of this scam, for the average user the first time they've even heard of this time of transaction is when another member asks for them to send them money in that form. Usually something like "hey, can you send the money as friends and family?

I can drop the price a couple bucks since I won't be charged the fee. Paypal can easily eliminate this problem by requiring a person to check a box acknowledging. What are the chances a State Attorney General might take some action to make the two bullet points above happen? Go to Solution.

What is PayPal friends and family?

Surely if you are not sending to a mate or a family member then you would not use that option anyway?? View solution in original post. Regardless, the solution I mentioned above could very easily be implemented by Paypal and I see you didn't bother to address that.

Suspicious, I cancelled it and put it under dispute when the seller failed to respond to any Ebay or PPal emails over the next day or so. You are adding to another person's subject and I can't figure out how your new problem relates to the OP.

What exactly is your problem with adding a warning statement to any Friends and Family payment before it is sent?

Something along the lines of " Warning: Friends and Family payments cannot be disputed "? Paypal has given them a very lucrative avenue to do just that. Noone has yet to state any reasonable reason why this should not be done.

People don't read or don't care. PayPal don't protect against bad judgement. You can have all the warnings in the world, there's always gonna be someone making a bad decision. View PayPal policies and your payment method rights. Send Money Now Cancel. If you click the Paypal Policies link, this is the portion of the page describing "Purchase Protection".

PayPal Purchase Protection also known as PayPal Buyer Protection applies for certain, qualifying purchases regardless of the payment method. For these qualifying purchases, PayPal will cover you for the full amount of the item plus original shipping costs if you do not receive the item or if you receive an item but it is significantly different than the description the seller provided. To receive reimbursement for items that are significantly not as described, you will be required to return the item to the seller, or in some cases to PayPal, and to pay the return shipping costs.

PayPal Purchase Protection is not available for personal payments and other ineligible purchases. To be eligible for PayPal Purchase Protection, you must file a Dispute in the PayPal Resolution Center within days of the date you sent the payment, escalate the Dispute to a Claim within 20 days of the date you filed the Dispute, and meet the eligibility criteria as listed in the PayPal User Agreement.

Nowhere does it say " Friends and Family option is ineligible.We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center.

Thank you for your patience. New to the community? Please read our Community Rules and Guidelines. PayPal lets you know what you are doing when you select the payment method. It's up to the user to read and understand before using the system. Hello, I just made a transaction too and I just realized I was so stupid for not figuring out the difference of friends and family vs the other method of the protection program Did you manage to file a dispute and get your money back or no?

I just recently got scammed too because: I rarely use paypal, so when the seller told me to send him the money he just said friends and family I sent the money but it put it as an e-check through my bank account on the 5th of july The money went out of my account on the 6th Today I went to talk to the bank and they said that they can't get the money back since it's already been sent out.

I texted him to ask "did you get the money" and he still hasn't responded I'm just so gutted that people can actually do this to others an cheat them out of their hard earned money. RE: reporting fraud. They will unlikely notify you, or retrieve your money for insignificant cases. Might be similar other options internationally. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.

By browsing this website, you consent to the use of cookies. Learn more OK. Browse categories. Ask the Community Help the Community. Choose where to post your question.

Send Request Business Help Community. Log in. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Can you dispute a friends and family payment?We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center. Thank you for your patience.

New to the community? Please read our Community Rules and Guidelines. Just wondering in can they charge back friends and family?

Some sketchy guy wants to pay for virtual items and has no rep, but he says he'll pay through friends and family if im worried, if he pays through that and goes first, he can't charge back can he? Go to Solution. For this reason, there is no processing fee when payment is made with bank or PayPal balance.

He could not open a Paypal dispute for non receipt of item OR item not as described as he would have no 'buyer protection'.

paypal dispute friends and family

But he can open an unauthorised dispute OR do a chargeback via his credit card issuer if he funded his paypal payment that way and you would lose as you would have no 'seller protection'.

You also risk having your account limited for using this option when you are selling goods as its against Paypal rules. View solution in original post.

This opens up the option to send it as a personal payment, which will save you the seller fees, but will NOT be protect you if the payment is reversed. Best to send an invoice to the buyer, they pay, you get the money, you can then purchase and print your shipping label, annotate the tracking number in the account transaction notice and then ship.

That's something to consider if you're concerned about selling virtual items as you can end up in pickle either way. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more OK. Browse categories. Ask the Community Help the Community.

Choose where to post your question. Send Request Business Help Community. Log in. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Go to solution. Can people charge back friends and family Me too. Labels: Seller Protection.

paypal dispute friends and family

Tags 6. Tags: All forum topics Previous Topic Next Topic. Accepted Solutions. Esteemed Advisor.If recipient doesn't have an account, they can open one easily for free. When you send money with PayPal, the recipient can quickly receive and access the money sent. With the improved PayPal app, you can easily send money from just about anywhere. No more waiting for the mail to arrive. You can send money securely with PayPal.

Learn More. Sending money should be easy — even internationally. Choose from a variety of convenient options for sending money to family and friends across the globe—quickly, securely and at little cost. Me is a fast, easy and more secure way to send money to your friends and family. Fees are subject to change. Learn more about fees for sending money with PayPal. Request money from friends, family and even customers using PayPal — a brand you know and trust.

Request Money. Start a Money Pool. Create and share your own link with friends and family to collect money online, split a bill or get paid from clients. Create Your Link. The improved PayPal mobile app is the secure way to send, receive, and access your money from almost anywhere. Sign up to send money to family and friends across the globe quickly, securely and at little cost.

Apple and the Apple logo are trademarks of Apple Inc. App Store is a service mark of Apple Inc. All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with PayPal. All rights reserved. Send money with PayPal. The easy way to send money online. Access When you send money with PayPal, the recipient can quickly receive and access the money sent.We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center.

Thank you for your patience. New to the community? Please read our Community Rules and Guidelines. Go to Solution.

Payments sent through the Friends and Family option are not eligible for Buyer Protection at this time.

How To Chargeback paypal friends and family payments.

If you are paying for an item, goods, or service, we strongly recommend against marking it as Friends and Family. So, stay safe and don't use this if you're purchasing something - you might be hurting yourself in the long run. View solution in original post. Basically, my wife sent a FF PayPal to someone who likely scammed her, we ended up with a strange line item on our bank statement this morning. After Googling I ended up here and saw your comment. I was hoping you could give more insight as to what you mean and whether or not I should be worried that someone "Claimed an authorized transaction"?

I was scammed from some buyer and they ask me send him money as friends or family and I did do it. Now, I fill a dispute but like you said you cannot guarentee I can get my money back right? Is there anyway I can report Fraud Protection or get my money back?

I'm really frustrated now. Please help. It would be helpful if Paypal gave some warning before executing the transaction so its clear there is no protection and a possible scam is occurring. I am so mad I will actively avoid using Paypal.

paypal dispute friends and family

Its clear there is a known issue here and they are doing nothing to educate or prevent the scam from continuing. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more OK. Browse categories.

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Send money with PayPal.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.We encourage you to find quick answers to your questions by searching the community forum or visiting our Help Center. Thank you for your patience. New to the community? Please read our Community Rules and Guidelines. Go to Solution. Unfortunately not really - if you sent money that was intended for a purchase and used the "Friends and Family" option instead of "Goods and Services", sorry to say, you have been had.

The PayPal system sees "Friends and Family" as one person simply sending money to another person - not an item purchase. You can try to open a dispute however, it's possible the system won't let you proceed because the reason was "Friends and Family". View solution in original post. Unfortunately PayPal endorses scammers on their platform. A company as big as Paypal should be ashamed and should be working to solve this problem, not telling me to take it up with my bank.

I'll be closing my account and encouraging everyone within earshot to do the same. The clue is in the name, if they are not a family member or mate then why would you pay that way. Equally when you do select that option it shows you x2 options and on x1 of them it states that you have buyer protection. Lastly if you bothered to read the 'short' section on buyer protection before you started using paypal to buy items then you would have seen what coverage you have. It is a problem that needs to be addressed.

I honestly took it as transacting with a person vs. Easy for PayPal to just look the other way and shrug their shoulders, but people should expect more from them, their customers should expect more from them.

I won't be a blip on their bottom line, but of all the complaints that I see here as well as growing options to transfer money, hopefully they become irrelevant, just for the simple fact that they don't protect their customers. Who isn't going to look at that and say, well that probably makes more sense to use. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.

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paypal dispute friends and family

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